FAQ

1. What formats are your books available in?

- Print
2. How long does shipping take?

- Domestic: 3-7 business days - International: 7-14 business days
3. Can I return or exchange a book?

- Yes, within 30 days (see return policy)
4. How do I track my order?

- Email notification with tracking info
5. What if my book arrives damaged?

- Contact customer support for replacement
*Return and Refund Policy*

1. Return window: 30 days from delivery 2. Eligibility: Books in original condition 3. Refund: Full amount minus shipping
*Steps to Return*

1. Contact customer support via email 2. Provide order number and reason 3. Receive return shipping instructions 4. Ship book back within 7 days
*Exceptions*

1. Digital books (non-returnable) 2. Customized or signed books *Contact* Customer Support: info@christopherbooks.com Phone: 407.236.2345
*Privacy Policy*

Effective [Date] Christopher Baugh values your privacy and is committed to protecting your personal information. This Privacy Policy explains how we collect, use, and protect your data when purchasing books from our website or through our services. *Information Collection* 1. We collect: 1. Name 2. Email address 3. Shipping address 4. Payment information (processed securely through Stripe) 2. Information is collected through: 1. Online book purchases 2. Contact forms *Information Use* 1. To process book orders and shipments 2. Communicate with you about orders, promotions, and updates 3. Personalize book recommendations (if opted-in) 4. Improve website experience and customer service *Information Sharing* 1. Payment processors: Stripe 2. Shipping providers (e.g., USPS, FedEx) 3. Analytics services (e.g., Google Analytics) 4. Compliance with legal requirements *Data Security* 1. Secure Sockets Layer (SSL) encryption 2. Password protection 3. Regular security updates *Data Retention* 1. *Order information*: 5 years 2. *Email subscriptions*: Until unsubscribed *Your Rights* 1. Access and correct personal data 2. Unsubscribe from emails 3. Request data deletion *Contact* Christopher Baugh info@christopherbooks.com *Updates* This Privacy Policy may be updated periodically. By purchasing books from us, you acknowledge acceptance of this Privacy Policy. *Compliance* 1. *GDPR (General Data Protection Regulation)* 2. *CCPA (California Consumer Privacy Act)* 3. *Other applicable laws*